Frequently Asked Questions
Everything you need to know about your Thread Type experience.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Yes, Thread Type is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.
Can I modify or cancel my order after it is placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.